Reflection period

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs.

Only the cost of return from your home to the store for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates.

If you exercise your right of withdrawal, the product with all accessories and - if reasonably possible - in its original condition and packaging to be returned to the entrepreneur.

To exercise this right, please contact us at klantenservice@feralbenelux.nl or fill out the contact form. We will then refund the order amount due within 14 days after notification of your return provided that the product has already been received in good order.