Privacy Policy

Unigad, located at Stavangerweg 21-4, 9723JC, Groningen, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://www.feralbenelux.nl

Stavangerweg 21-4

9723JC, Groningen

050-8200976

PERSONAL DATA THAT WE PROCESS
Unigad processes your personal data because you use our services and/or because you provide us with this data yourself. Below is an overview of the personal data we process:

- First and last name

- Address details

- Telephone number

- E-mail address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

- Location data

- Data on your activities on our website

- Internet browser and device type

- Bank account number

SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities in order to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at klantenservice@feralbenelux.nl and we will delete such information.

FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA
Unigad processes your personal data for the following purposes:

- Processing your payment

- Sending you our newsletter and/or advertising folder

- To be able to call you or send you an e-mail if this is necessary for us to perform our services

- To inform you about changes to our services and products

- To offer you the possibility to create an account

- To deliver goods and services to you

- Unigad also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

AUTOMATED DECISION MAKING
Unigad does not make any decisions based on automated processing that could have (significant) consequences for individuals. These decisions are made by computer programs or systems, without a human being (for example an employee of Unigad) being involved. 

HOW LONG WE KEEP PERSONAL DATA
Unigad will not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

The data you enter via forms on this website are encrypted via an SSL connection. These are sent to us by e-mail and stored in the database of our website. In the database this data is stored for a maximum of 26 months, in the e-mail box for an indefinite period. We use your data to contact you, to answer your question and/or to process your request. Your data is kept in a secure environment and we do not share it with third parties.

SHARING PERSONAL DATA WITH THIRD PARTIES
Unigad will not sell your information to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. Unigad remains responsible for these processes.

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REVIEWS

WebwinkelKeur

We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur you are required to submit your name, place of residence and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on their own website. In some cases we may contact you to explain your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information only for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

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COOKIES OR SIMILAR TECHNIQUES WE USE
Unigad uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Unigad uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so we can offer customized content and ads. When you first visited our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store cookies anymore. In addition, you can delete all information previously stored through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

VIEWING, AMENDING OR DELETING DATA
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or object to the processing of your personal data by Unigad and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to klantenservice@feralbenelux.nl. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. 

HOW WE SECURE PERSONAL DATA
Unigad takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via klantenservice@feralbenelux.nl